This privacy notice is designed to provide you with details of how I collect and process your personal data through your use of my website www.mustardsoulceremonies.co.uk

You should read this privacy notice carefully so that you know and can understand why and how I use the *personal data I collect and hold about you. *Personal data means any information capable of identifying an individual. It does not include anonymised data.

I operate as a sole trader and therefore do not have a Data Protection Officer, but if you have any questions about this privacy notice or issues arising from it then you should contact me (Emma Marshall-Colley) who is responsible for matters relating to data protection including any matters in this privacy notice. My contact details are emma@mustardsoulceremonies.co.uk 

If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). 

​I would be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you. 

​It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal information changes by emailing me at emma@mustardsoulceremonies.co.uk 

Examples of Personal Data.

• Your name(s).

• Address(es).

• Telephone number(s).

• Email address(es).

• Your age.

• Your sexuality

• Your race.

• Identifiable Photographs.

• Details of your ceremony and chosen venue.

I ask you to read this statement carefully because it contains important information about:

• The personal information I collect about you as a customer/potential customer.

• What I do with your information and who your information might be shared with.

What information do I collect?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

I may collect the following personal information that you provide me with:

• Your name(s).

• Address(es).

• Telephone number(s).

• Email address(es).

• Your age.

• Your sexuality

• Your race/culture.

• Identifiable Photographs.

• Details of your ceremony and chosen venue.

Please remember that whilst I may not directly ask you for some of these details you may indirectly disclose them to me, for example:

• If you request a same sex ceremony, this will indicate your sexuality.

• If you request a certain theme, this may indicate your race/culture.

You may choose to make such requests in person rather than online if you prefer.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you access my site via another web page, an advert link or a social media page, please be aware that these sites also operate their own privacy policies, cookies and tracking. Examples of other web pages or social media pages you may access are:

• Facebook.

• Instagram.

Please check these sites for their privacy policies and cookie usage, which can be found online.

Internet sites are also monitored for analytical purposes by search engines such as Bing and
Google, please check the search engines own policies for their cookie usage and data protection policies. You can set your own device to manage cookies or clear cookies by following the user instruction for your device.

Additional Data Collected

All websites including this one collect and store any information you enter on the website or provide me in any other way. In addition, the website logs your Internet protocol (IP) address used to connect your
computer to the Internet; this may include but is not limited to login, email address, password, computer and connection information. The site may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The site may also collect personally identifiable information, including names, email addresses, communications, comments, feedback, product reviews, and recommendations, should you choose to provide them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How do websites collect information?

When you interact with or view the website, click on links or utilise the contact form as part
of the process, the site collects information about your activity and the associated personal
information you provide such as your name, address and email address.

Why is this information collected?

This information is collected for the following purposes:

1. To provide and operate my services.

2. To design and deliver your bespoke ceremony.

3. To provide my customers/visitors/users assistance and technical support.

4. To be able to contact my customers/visitors/users with general or personalized service related notices and promotional messages, if they request such contact.

5. To create aggregated statistical data and other aggregated and/or inferred Non-personal

Information, which I may use to provide and improve my respective services.

6. To comply with any applicable laws and regulations.

How do sites store, use, share and disclose site visitors' personal information?

All web pages are hosted on platforms, which allow me to advertise my services to you. Your
data may be stored through the host platforms data storage, databases and the general
applications. It is best practice that they store your data securely. Further detail on host
platforms can be found on the host sites privacy statements.

Who we share your data with

Mustard Soul Ceremonies will treat your data with respect and it will not be actively shared with third parties unless consent is given by the couple. With your permission I may contact a venue/supplier on your behalf. I will always gain your consent first. (You should only disclose details about your suppliers to me that are in the public domain)

Examples of third party involvement:

• I may contact your other suppliers such as the photographer or musician, to ensure they are familiar with the order of the ceremony.

• I may contact your chosen ceremony venue to check on any restrictions they may impose.

• Elements of your script may be anonymised and shared for training and development purposes or to seek professional advice.

• If you submit feedback, your personal data may be used in evaluation and monitoring activities post event by Mustard Soul Ceremonies to ensure continuing high standards of practice.

• I share my invoices, spreadsheets and bank statements with my accountant in order to comply with tax return regulations, financial records are held for 5 years.

• I would be compelled to share information with law enforcement agencies in connection with any investigation to help prevent unlawful activity or for fiscal agencies such as HMRC.

How do sites store, use, share and disclose site visitors' personal information?

All web pages are hosted on platforms, which allow me to advertise my services to you. Your data may be stored through the host platforms data storage, databases and the general applications. It is best practice that they store your data securely. Further detail on host platforms can be found on the host sites privacy statements.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

You can withdraw your consent to use your personal data.

Mustard Soul Ceremonies operates an “opt in” approach for data usage and storage. By submitting
your details or utilising the website and associated links or forms, you are opting into data
collection and usage. (This is known as ‘implied consent.’) On appointment of my services,
you will also be asked to sign an opt in data collection form. You may at any time opt out by
making a formal request to me via my email address (emma@mustardsoulceremonies.co.uk).
Please ensure you receive written confirmation that your “opt out” request has been acknowledged. In this circumstance I will no longer use specific information you have provided from this point on. However, you need to be informed that any published and public materials that already include your information or photos cannot be recalled.

How I store and destroy the data that I collect.

All personal and sensitive information divulged to me will remain confidential. Paper files will be kept locked at my home address and destroyed after use via shredding. Contact forms, questionnaires and wedding scripts will be held electronically for one month post event to allow you to access them; documents can be destroyed earlier than one month on written request of the couple. I will only retain emails from you that relate to the current enquiry, they will be deleted when they are no longer relevant. Electronic files on my devices will be firewalled and password protected.

Please note that email or message correspondence to emma@mustardsoulceremonies.co.uk does not offer any additional encryption other than what is provided as standard from both the email servers and website. Mustard Soul Ceremonies is not affiliated with either of these companies other than as a user of their services and cannot be held liable for any breaches to GDPR regulations made on their part.

Whilst I will make all reasonable efforts to secure your personal data, in using my sites you acknowledge that the use of the internet is not entirely secure and for this reason I cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Privacy Statement Updates

I reserve the right to modify this privacy statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this statement, I will notify you here of the date that it has been updated. If any changes are made to the privacy statement, your right to “opt out” or “withdraw consent” for data use remains the same.

Questions

If you have any queries or concerns about the privacy statement or any details I hold about you, please contact me via email: emma@mustardsoulceremonies.co.uk Always ensure you use a secure server.